FAQs
Q. Do I have to pre-book my visit?
A. We have General Admission tickets to purchase on arrival if you prefer to pay on the day. We would recommend pre-booking for events to enable us to manage the flow of vehicles coming in and out of the Estate. Click here to book your tickets.
Q. Are drones allowed?
A. We do not allow drones on site without prior approval from ourselves. Please contact us before using a drone on the Gwrych Castle Estate.
Q. Can I visit the I’m A Celebrity… Get Me Out of Here set?
A. As is the case with many TV productions filmed on location, built sets are usually removed once filming has finished. However, a few elements have been retained within our historical exhibition. Items include the famous telephone box, privy and items in the exhibition area which were used on I’m A Celebrity… Get Me Out of Here!
Q. Are you dog friendly?
A. Yes. We allow well-behaved dogs in our interior and exterior areas. We ask all owners to keep their dogs on leads at all times. We also advise dog owners to bring water & a water bowl; we currently do not have the facilities for this.
Q. Do you have parking at the castle?
A. Yes. Parking is provided in front of the castle.
Q. Are any of the interior areas open?
A. We have a few interior areas open to the public. The main building is a ruin so there is currently no public access to the majority of the building.
Q. How accessible is Gwrych Castle?
A. You can find more information about Accessibility here: https://www.gwrychcastle.co.uk/accessibility/
Q. Do you have a café or toilet facilities?
A. We have temporary toilets available at the castle, permanent toilets are not possible at the moment as we have no water supply at Gwrych Castle.
We do have local businesses selling refreshments during selected events and weekends, with seating available along the visitor route. Picnics can also be enjoyed on the East Lawn.
Q. Do you have a shop at Gwrych Castle?
A. Yes. You can purchase our merchandise via our online shop and at Gwrych Castle shop situated at the end of our visitors route.
Q. What ID is required for Concession tickets?
A. Over 65’s and Abergele, Llanddulas & Rhyd-y-Foel residents qualify for concession tickets. Proof is required on arrival in the form of a driving license, passport or recent utility bill. General Admission prices will apply if ID is not provided.
Q. What ID is required for Carer tickets?
A. One free carer is valid per paying visitor. Proof must be presented on arrival or adult entry will be charged. Proof includes DLA, Carer’s Passport, Carer’s ID or MAX Card.